Are you Sending your Customers on the Best Journey Possible?
Are you sending your customers on the best journey possible? 2020 didn’t turn out like it was supposed to. It has impacted service and support as much if not more than most other disciplines. And it will alter the course of these organizations through the foreseeable...
What if IIoT Isn’t an Option?
Recently I read an article that talked about how older factories with legacy systems could further reduce downtime even without an IIoT system in place. The author rightly pointed out that much of the process equipment that is out there today isn’t suited for...
AI for Manufacturing or Processing Facilities
We work often with companies (OEM’s) who manufacture finished products and support them in the field. RevTwo AI can gather product data through articles, service bulletins, call logs, and other documentation as a part of its learning process and help technicians and...
ARTICLE: AI – The Brains behind Business in 2020
AI: The Brains Behind the Business in 202 Read...