Turn your Employees and Customers into Superheroes
RevTwo’s AI platform puts your organization’s expertise in the hands of those who need it, where they need it, when they need it!
SOLVE PROBLEMS FASTER
UPSKILL NEW EMPLOYEES
CAPTURE ORGANIZATIONAL KNOW-HOW
IMPROVE EQUIPMENT UPTIME
GAIN PRODUCT INSIGHT
“If you can do a post on LinkedIn or Instagram, that is pretty much what you need to create instructions (in Navigator)…”
RevTwo Helping Service and Support Organizations
Capture tribal knowledge
Your experts are retiring and with them a wealth of experience and know-how is walking out the door.
Triage and solve problems better
RevTwo asks the right questions, gathers data from your device, and walks you through an AI optimized step-by-step resolution process.
Provide training as it is needed
Setting a product up for the first time, RevTwo provides on-demand training complete with rich augmented instructions. Perfect for augmenting remote training.
Optimize field service scheduling
AI-based triage predicts required skills and parts, enabling optimized field service scheduling.
Leverage your IoT investment
RevTwo can collect data from your IoT system, further enhancing the speed and accuracy of problem resolution.
Gain product insights
Identify product design issues in order to optimize nextgen product development.
Learns From Your Information Sources
From Your Systems
From Your Correspondence
From Your Experts
From Your Products
AI Guided Assistance
Use Where You Need It
Most Service Organizations Think AI Is Hard. It’s Not.
Partnerships with Industry Leaders
Microsoft
Partner Network Member and Co-Sell Ready
Integrated into the Dynamics 365 workspace, RevTwo enables your call center to start a diagnosis or collaborate with an existing one started by a customer.
PTC
Marketplace Member
Available as a ThingWorx widget, RevTwo enables plant maintenance personnel to troubleshoot issues directly from the plant floor.
Salesforce
AppExchange Member
Integrated into the Salesforce.com workspace, RevTwo enables your call center to start a diagnosis or collaborate with an existing one started by a customer.
Listen to experts from Tetra Pak and Microsft discuss self-service and COVID-19
Latest From RevTwo
The New Normal and it’s Effects on Smart Home Service
The Smart Home phenomenon started a few years ago and is gaining momentum, in part due to the pandemic. With more people staying home, there is less travel and therefore more disposable income. And...
With COVID, What Technology Are You Investing In?
We are now more than seven months into the pandemic. We still don’t know when things will return to “normal”, but we are learning every day about how to deal with the new reality. Before this all...
What if IIoT Isn’t an Option?
Recently I read an article that talked about how older factories with legacy systems could further reduce downtime even without an IIoT system in place. The author rightly pointed out that much of...
Contact Us
RevTwo can start delivering value instantly. Download the Navigator mobile app to see how RevTwo can improve your support operations.
