Why RevTwo is Not a ChatBot

Why RevTwo is Not a ChatBot

by | Oct 21, 2019

Chatbots have been around for some time.  Some say that the first one was developed by an MIT professor in 1994. We use them every day as consumers, often without even knowing it, with applications like Facebook messenger, WhatsApp, Alexa, Google Assistant, and...

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RevTwo Navigator combines self-learning AI with user interactions to dramatically reduce support and service troubleshooting time for technical issues. Users are guided through a series of steps that gather observations and then Navigator recommends actions to efficiently diagnose and repair equipment. With each interaction, the system gets smarter enabling users to be as fast and as accurate as your best agent or technician.

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