What If Your Best Expert Is Unavailable?

What If Your Best Expert Is Unavailable?

by | Mar 22, 2021

You would be surprised by how many companies, many of them household names in their industry, rely heavily on their subject matter experts (SMEs) to solve everyday problems. We know of a major manufacturer with dozens of factories worldwide and tens of thousands of...

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RevTwo Navigator combines self-learning AI with user interactions to dramatically reduce support and service troubleshooting time for technical issues. Users are guided through a series of steps that gather observations and then Navigator recommends actions to efficiently diagnose and repair equipment. With each interaction, the system gets smarter enabling users to be as fast and as accurate as your best agent or technician.

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