RevTwo combines self learning AI with user interactions to dramatically reduce support and service troubleshooting time for complex issues. Users are guided through a series of steps that gather observations and then RevTwo recommends actions to efficiently diagnose and repair equipment. With each interaction, the system gets smarter enabling users to be as fast and as accurate as your best agent or technician.
The founders of RevTwo were pioneers in the Internet of Things (IoT) business. The more we worked with companies that were connecting products to perform remote service, the more we saw that connected data wasn’t enough. People needed to know what to do with that information.
With RevTwo, we decided to focus on helping people solve the real business problem of delivering expertise rather than just data. We built on our experience of how people work on problems to create a solution that helps users do their job better.
Whether you have an existing IoT platform, a knowledge base, or are just getting started in service assistance, let RevTwo help you see how you can make your team more effective.
Founder & CEO
Founder & CTO
VP Business Development
Director User Experience
Principal Software Engineer