Customer Training Now and After the Pandemic

Customer Training Now and After the Pandemic

by | May 21, 2020

Customer training organizations have been forced to look at how to adapt to the new realities dictated by this pandemic. The most common approaches we’ve seen are tools and programs that utilize virtual and remote concepts.  Replacing classroom training with virtual...

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RevTwo Navigator combines self-learning AI with user interactions to dramatically reduce support and service troubleshooting time for technical issues. Users are guided through a series of steps that gather observations and then Navigator recommends actions to efficiently diagnose and repair equipment. With each interaction, the system gets smarter enabling users to be as fast and as accurate as your best agent or technician.

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