Turn your Employees and Customers into Superheroes
RevTwo’s AI platform puts your organization’s expertise in the hands of those who need it, where they need it, when they need it!
SOLVE PROBLEMS FASTER
UPSKILL NEW EMPLOYEES
CAPTURE ORGANIZATIONAL KNOW-HOW
IMPROVE EQUIPMENT UPTIME
GAIN PRODUCT INSIGHT
Most Service Organizations Think AI Is Hard. It’s Not.
RevTwo Helping Service and Support Organizations
Capture tribal knowledge
Your experts are retiring and with them a wealth of experience and know-how is walking out the door.
Triage and solve problems better
RevTwo asks the right questions, gathers data from your device, and walks you through an AI optimized step-by-step resolution process.
Provide training as it is needed
Setting a product up for the first time, RevTwo provides on-demand training complete with rich augmented instructions. Perfect for augmenting remote training.
Optimize field service scheduling
AI-based triage predicts required skills and parts, enabling optimized field service scheduling.
Leverage your IoT investment
RevTwo can collect data from your IoT system, further enhancing the speed and accuracy of problem resolution.
Gain product insights
Identify product design issues in order to optimize nextgen product development.
“If you can do a post on LinkedIn or Instagram, that is pretty much what you need to create instructions (in Navigator)…”
Learns From Your Information Sources
From Your Systems
From Your Correspondence
From Your Experts
From Your Products
AI Guided Assistance
Use Where You Need It
Partnerships with Industry Leaders
Microsoft
Partner Network Member and Co-Sell Ready
Integrated into the Dynamics 365 workspace, RevTwo enables your call center to start a diagnosis or collaborate with an existing one started by a customer.
PTC
Marketplace Member
Available as a ThingWorx widget, RevTwo enables plant maintenance personnel to troubleshoot issues directly from the plant floor.
Salesforce
AppExchange Member
Integrated into the Salesforce.com workspace, RevTwo enables your call center to start a diagnosis or collaborate with an existing one started by a customer.
Listen to experts from Tetra Pak and Microsft discuss self-service and COVID-19
Latest From RevTwo
The Loss of Expert Know-How is Getting Worse Due to the Pandemic
Companies for years have been dealing with an aging workforce, losing talent and know-how to retirement. Now the pandemic has accelerated this, in all industries and at all levels. How do you...
How are you Handling your Documentation?
It’s an all too familiar scenario. You’re operating a piece of equipment and an error code pops up. You haven’t seen this one before, so your first instinct is to look for the manual. But where is...
Are you Sending your Customers on the Best Journey Possible?
Are you sending your customers on the best journey possible? 2020 didn’t turn out like it was supposed to. It has impacted service and support as much if not more than most other disciplines. And it...
RevTwo Right Start™
Get started with no initial investment. Within 7 days you’ll have RevTwo trained on an initial set of use cases. Your first 30 days are free with no obligation. The Right Start process looks like this:
Give us your data (instruction manuals, troubleshooting guides, trouble tickets, etc..)
Identify 5 most common and valuable support use cases
Within 7 days you will have RevTwo available to resolve these use cases
Train your staff how to capture tribal knowledge from team experts
Request your Right Start today. Ready to use production implementation in as little as 14 days.