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COVID-19 brings new challenges for the service organization.

Empowering your customers to be able to do more is the single most important step you can take. Giving your customers the skills and know-how to deal with some issues when and where they happen saves time and reduces service calls. It also lowers risk for everyone in the support chain. Fewer dispatches. Fewer instances of having to assess which tech to send on-site.

Learn how RevTwo Navigator uses AI to enable your customers to resolve more issues without contacting support. And when an issue must be escalated, see how Navigator works with Microsoft Dynamics 365 Field service to help create work orders, assign the right skillset for the issue, and order the right parts so that site visits can be completed more quickly and efficiently.

PODCAST: AI Operationalized - The Peggy Smedley Show

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