Getting a fast, accurate solution to your issue when you need it with no barriers or delays can relieve frustration and create a positive customer experience.
RevTwo support involves zero hold-time so your customers can get the support they need when they need it.
Each issue that can be handled effectively from your customers is one less ticket that makes it into the contact center. R2 AI provides the one-right-answer enabling customers to solve their problems with confidence.
When your contact center isn’t operational, self-service is. With the expertise captured from your global organization and made available to your customers 24x7, your organization truly never sleeps.
Customers aren’t product experts and shouldn’t be expected to perform like a trained technician. R2 AI understands this and provides the one-right-solution that solves the customer exact issue.
RevTwo can leverage your existing knowledge-base and escalate to your contact center when necessary. Supported ticketing systems, include but aren't limited to, Microsoft Dynamics, Salesforce Service Cloud, and others.
RevTwo can start delivering value in as little as four weeks.
Contact us to see how RevTwo can improve your operations.