System Info

The success of a support session depends on how quickly an issue can be solved.  That means making information as accessible as possible to the support agent.  The system info widget is designed to give fast insight into the device’s configuration, memory usage, connectivity, and other useful settings that can affect performance.

How to use the System Info Widget


  1. Start a support session to connect to the device
  2. Click System from the list of widgets on the side
  3. There is general information about the computer, memory, storage, and a process list.