RevTwo is powering the Instron® Connect premium support solution by providing remote voice and screen sharing capabilities that enable support technicians to:
Make an immediate, direct, and live connection with customers directly through the test system
Easily guide customers through complex procedures via voice and screen sharing
Demonstrate advanced features of the system to help solve testing challenges faster
With both operational complexity and a mission-critical need for uptime, industrial machines represent some of today's most support intensive assets. Customers require security, companies need access, and RevTwo delivers a smart support solution that solves both.