Customers are the lifeblood of any app, but with user populations sometimes reaching into the millions, supporting them in a good way can be extremely challenging. Ranging from low touch automated response bots all the way up to interactive in-app voice solutions with screen sharing, we built RevTwo to solve this challenge.
When your customers matter – think RevTwo.
In-App support is often a numbers game. With so many tickets hitting the help desk it is very easy to lose sight of what really matters. RevTwo has rethought support to optimize the way customer questions are handled throughout the entire process.
Require fast, accurate, and cost effective answers.
Automated Response Bots
Machine learning bots handle common questions and get better and better all the time.Learn More
Bots Coming Soon!
Multi chat enables agents to handle many customers simultaneously, saving time and ensuring no one falls through the cracks.Learn More
In-App VoIP calls combined with screen sharing enable agents to handle those tough challenges efficientlyLearn More
Getting an app to work in the wild can be challenging enough without having to deal with the complications of pairing it with a device. RevTwo provides powerful diagnostic tools that enable you to work with your customers and troubleshoot even their most challenging problems.
Require strong troubleshooting tools to speed resolution.
Multi Chat enables support staff to help multiple users simultaneously and give them each the care they deserve.Learn More
Live calls with screen sharing connect you directly to the user's app so you can see what is going wrong.Learn More
Integrated diagnostics enable agents to see app internals in real time.Learn More
There is no stronger force than an engaged app community. RevTwo provides a rich set of capabilities that enable you to nurture and utilize your app’s user base as a fundamental part of the user experience.
Empowers your app’s users with a vibrant app community.
User questions can be routed to experts or made available to subsets of the user population, like friends or classmates.Learn More
User to User Chat
Built in chat lets your users chat with each other without sharing any identifying information, all from the confines of your app.Learn More
Users can interact with each other through app to app VoIP calls and screen sharing to provide a richer experience.Learn More
74% of gamers don’t come back for a second time
One in Four Mobile Apps Are Abandoned After a Single Use
The average app mostly loses its entire userbase within a few months
RevTwo understands how important our service is to your customer’s satisfaction. That is why we do everything in our power to prevent and minimize downtime. As such, we have incorporated our no-nonsense uptime guarantee: we guarantee that our service will be operational for 99.9% of the time or that month is FREE!Powered By
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