Momenta Partners invests in RevTwo

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Complete support solutions for today's App, Docker, and IoT products

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smart support in IoT

RevTwo is the smart support hub connecting you to your products and customers in the field

Works with Smart Products of all Shapes and Sizes

On All Popular Technologies

available on iOS
available on linux
available on android
available on ubuntu
available on docker
available on windows

Trusted to Help More Than
1020528
Customers in the Field

Benefits that significantly impact your business

improve customer experience

Improve Customer Experience

You may not be able to avoid all the problems your customers face, but you can elminiate the pain they experience when they encounter one.

reduce support ticket flow

Reduce Ticket Flow with AnswerBot™

RevTwo packages your best support person in a AI based bot to solve customer problems without human intervention.

fast problem resolution

Fast Problem Resolution

Remote product connectivity enables your agents to virtually be where your customers are and troubleshoot their systems as if they were there.

How Does It Work?

RevTwo is reimagining the way support works for today's smart connected products. By leveraging user context and product connectivity we have created an optimal support process that virtually eliminates the need for Tier 1 and Tier 2 support.

user asks for help

AnswerBot™ Solves Customer Problems in Seconds

RevTwo combines advanced search and product-data powered machine learning to solve customer problems in a single try. No 20 questions, just fast accurate solutions!.

Communicate with Customers from Inside the Product

When your customer needs that personal touch, RevTwo enables direct customer communication through a variety of powerful mechanisms. Chat, talk, or even video (coming soon), are available.

support IoT devices
user asks for help

See what Your Customers See

With built-in screen sharing, follow along with your customers as they use your product, and for PC, Mac, or Linux Desktop solutions you can provide remote control.

Troubleshoot Smart Machines and Devices

Remote terminal sessions, advanced troubleshooting tools, customer side auditing and permissions, file system access, and coming soon an ad hoc IP channel to run your 3rd party tools over.

support IoT devices
user asks for help

Securely from your Contact Center

Whether from RevTwo's built-in workbench or via a third party ticketing system, RevTwo provides everything you need to communicate, troubleshoot, and even manage and utilize automated answers at your fingertips

Trusted by Top Brands

GUESS redhat ubuntu samsung

The Ideal Support Complement to Your Product

fast integration

Easy to Integrate

RevTwo is packaged to easily integrate with your product whether it is an app, embedded device, or windows-based machine.

fully customizable

Customizable

You have the power to lightly or deeply customize both the look and feel and workflow to create a user experience that fits seamlessly with your existing product.

works out of the box

Works Out of the Box

Each RevTwo component is designed to work out of the box with all other elements of the RevTwo stack.

safe and secure technology

Safe and Secure

Featuring permission-based access, strong encryption, unique keys per device and session, and customer side auditing, RevTwo provides a holistic approach to security

Free 30 Day Integration Coach with Every Sign Up!

Your coach will work with you personally throughout the whole process of adding support to your product!

Brainstorming

Mockups & Design

Implementation

free t-shirt

Deploy RevTwo to start supporting your product and we'll send you this
FREE t-shirt!

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